Privacy Policy

This policy is effective as of June 20, 2025.

1. Who We Are

Andino Digital Agency LLC (“Andino,” “we,” “our,” or “us”) is a Wyoming-registered company (30 N Gould St, Ste N, Sheridan, WY 82801, USA) that builds smart websites, AI-powered automations, and related digital solutions for businesses worldwide.

2. Contact

Privacy questions? Email [email protected] or write to the address above.

To exercise any data-rights request, email [email protected].

3. What Personal Data We Collect

Identity & Contact Data

We collect your name, company name, business e-mail address, phone number, and time-zone information. This data comes to us through web forms, chatbots, SMS interactions, and API integrations you or your organization enable.

Usage & Device Data

When you browse our sites, we log page views, clicks, IP addresses, browser types, and operating-system details. These metrics are gathered automatically via Google Analytics, the Facebook Pixel, and GoHighLevel tracking scripts.

Payment Data

If you purchase a service, Stripe processes your payment on our behalf. We receive only tokenized card or bank details—never full card numbers—during the secure checkout process.

Communication Records

Any messages, support tickets, or onboarding notes exchanged with our team are stored. These records originate from e-mails, SMS threads, Twilio conversations, and workflow tools such as Zapier, Make, and n8n.

4. Why We Collect Data

- Account creation & onboarding

- Service delivery & performance monitoring

- Lead qualification & sales follow-up

- Marketing emails/SMS and remarketing ads (with your explicit consent)

- Analytics to improve our websites and services

5. Legal Basis

We collect and process information when:

it is necessary to deliver the service you request (contractual necessity),

you have given us explicit consent (e.g., marketing opt-in), or

we have legitimate interests such as improving our services (balanced against your privacy)

6. Third-Party Processors

We share data only with providers essential to our operations; each processes data under its own security standards and agreements:

- GoHighLevel (CRM, website forms, automations)

- Google Analytics (usage analytics)

- Meta / Facebook Pixel (ads & remarketing)

- Stripe (payments)

- Twilio (SMS, WhatsApp)

- Zapier, Make, n8n (workflow integrations)

We never resell or trade your personal data.

7. Data Retention

We keep personal data up to 12 months after we finish providing the relevant service, unless a longer period is required for legal, tax, or accounting purposes. Data you delete in your account will be purged from backups within a commercially reasonable timeframe.

8. Data Storage & Transfers

Data is stored on secure servers in the United States (Google Cloud, GoHighLevel). By using our services, you understand your information may be transferred to and processed in the U.S.

9. Security

We use commercially acceptable measures to protect data (encrypted connections, access controls, and secure data centers). However, no method is 100 % secure, and we cannot guarantee absolute security.

10. Your Choices & Rights

Access / Update / Delete: Email [email protected].

Marketing Opt-Out: Click “unsubscribe” in any email or reply STOP to any SMS; reply HELP for help.

Cookies: See Cookie Policy below for opt-out options.

11. Changes

We may update this policy. When we do, we’ll revise the “Effective date” and, if material, notify users via website banner or email.

Cookie policy

This Cookie Policy (“Policy”) explains what cookies are and how Andino Digital Agency LLC (“Andino,” “we,” “us,” or “our”) uses them on our websites, applications, and related services (collectively, the “Website” or “Services”).

Please read this Policy to understand the types of cookies we deploy, the information we collect through them, and how that information is used. It also outlines the choices you have for accepting or rejecting cookies. For details on how we handle your personal data more broadly, please refer to our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our sites. We use session cookies (expire when you close your browser) and persistent cookies (remain until deleted or expire).

2. Cookies We Use

Necessary Cookies

These cookies keep basic site functions running—things like login sessions and account security. Example: the GoHighLevel session cookie that recognizes when you’re logged into your dashboard.

Functionality Cookies

Functionality cookies remember choices you’ve made, such as language, time-zone, or other interface preferences, so your experience stays consistent across visits.

Analytics Cookies

Analytics cookies help us understand how visitors use the website. Tools like Google Analytics set these cookies to track page views, clicks, and navigation paths, enabling us to improve performance and content.

Advertising / Social Cookies

Advertising and social-media cookies measure ad performance and enable remarketing. For instance, the Facebook Pixel records when you view certain pages so that relevant ads can be shown to you later—always contingent on your consent.

3. Your Choices

- Adjust your browser settings to block or delete cookies.

- Use industry opt-out tools (e.g., aboutads.info).

- Blocking cookies may affect site functionality.

4. Updates

We may amend this Cookie Policy; the “Effective date” of the Privacy Policy applies here as well.

Marketing Consent (A2P Compliance)

By providing your phone number or email and checking the consent box on our forms, you agree to receive transactional and promotional messages via SMS, email, and other messaging platforms from Andino Digital Agency LLC.

- Message & data rates may apply.

- Frequency: Up to 2 messages per week.

- Reply STOP to opt-out, HELP for help. Opt-out requests are honored immediately and logged to prevent further messaging.

- Consent Capture: MS consent is recorded through dual check-boxes (transactional & promotional) and time-stamped for audit purposes.

Your consent is not a condition of purchase.

Changes and amendments

We may modify this Privacy & Cookie Policy at any time. Any changes become effective once we post the updated version on this website and revise the “Effective date” below. Your continued use of the website or our services after any modification constitutes your acceptance of those changes.

Acceptance of this policy

By accessing or using our website or its services, you confirm that you have read, understood, and agree to be bound by this Policy. If you do not agree with any part of this Policy, please discontinue use of our website and services immediately.